Description:
Your day will be busy with a focus on client servicing which will be the key to your success!
Responsibilities
- Provide administration support to our Account Brokers regarding client insurance/risk needs
- Communicate with clients via phone, email and face-to-face meetings to support their insurance needs
- Participate in insurance policy pre-renewal, renewal and post-renewal activities including drafting quotations, creating renewal reports, certificates of currency and endorsements
- Prepare, lodge, and invoice insurance policies in an accurate and timely manner
- Attend client meetings and work on tender processes, client renewals, claims and other insurance broking duties
- Manage key stakeholder relationships with Senior Brokers, Underwriters, Client Executives and Client Managers
- Enhance the client experience through outstanding customer service