Inside Sales Representative

Description:

• Drive opportunities for new and existing customers by providing technology new business quotations in the standard Arrow format.
• Provide support services to resellers in constructing new business quotes; and all aspects of the sales transaction from initial needs consultation through to order tracking and delivery.
• Provide data and assistance with vendor and internal team sales forecasting.
• Accuracy in dealing with customer data and systems.
• Deliver highest possible levels of customer service and establish transaction-level relationships with customers, suppliers, and other Arrow departments.
• Maintain expert Arrow ECS system knowledge and offer suggestions for enhancements.
• Contribute to refining transactional workflows and services available to customers.
• Manage a high volume of email, calls and messaging correspondence.
• Ensure day to day sales cycles from quoting and order processing done smoothly throughout the day.
   

What We Are Looking For
 

• 1-2 years of experience in with customer service / quoting / any retail background with the graduation / high school
• Has developed knowledge and skills through formal training or considerable work experience.
• Works within established procedures with a moderate degree of supervision
• Ability to identify problems and all relevant issues in straightforward situations and assess each using standard procedures and makes sound decisions.

Aptitudes 
 

• Effective organizational, prioritization and time management skills
• Accuracy and strong attention to detail
• Continuous commitment to professional development
• Adaptability, commercial acumen, and decision making with critical thinking.
• Strong adherence to ethical conduct including attendance and punctuality.
• Can do attitude with a willingness to be part of a strong team culture.