Description:
The Vehicle Impoundment Support Unit (VISU) operates a 24/7 logistics and administration service to support enforcement of Part 6A Road Safety Act 1986 as part of the state-wide Vehicle Impoundment Program.
As a Vehicle Impoundment Consultant, you will be required to provide administrative support to ensure compliance of the Vehicle Impoundment System (VIS) and service customer enquiries for motor vehicles impounded or immobilised as part of the program.
We are seeking applicants who can demonstrate a varied skill-set with an ability to work in a dynamic environment. Applicants must have an aptitude for using computers, be able to work within a highly motivated team, manage resilience and have strong interpersonal skills.
Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.
- Undertaking reception duties including serving customers at the front counter, and attending to phone enquires or written correspondence.
- Assisting customers with releasing vehicles in accordance with VISU policy and State legislation.
- Consulting with internal and external stakeholders regarding impoundments, impound and forfeiture applications, briefs of evidence and court dates.
- Preparing letters and correspondence.
- Providing administrative assistance to other team members.
- Undertaking computer-based data entry and hard copy file management.
- Maintaining information within a computer system for the tracking of vehicles, processes, and functions.
- Actively contributing to continuous improvement, workplace safety and staff well-being activities.
- The ability to research and integrate database records for information.
- Strong interpersonal and communication skills.
- Experience in a range of administrative duties and liaising with various stakeholders.
- High level of computer and office equipment proficiency (including using Microsoft Office and customised computer programs).
- High level attention to detail as well as high-level accuracy with data entry and compliance.
- A sound understanding of workplace health and safety requirements and a commitment to workplace security.
- Two (2) x full-time ongoing position available.
- This position is located at Vehicle Impoundment Support Unit, Preston.
- Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
- The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
- In accordance with the Acting Chief Health Officer's Direction – COVID-19 Mandatory Vaccination (Workers) Directions, you are required to be fully vaccinated (this includes a booster vaccination) and your employment with Victoria Police is subject to proof of vaccination.
- Resume
- Completed application form – the word document (2. Application form) for you to