Description:
Your Key Responsibilities
- Provides accurate and timely guidance and HR advice in relation to HR data, policies and processes to Team Leaders, Partners and other key stakeholders.
- Management of the administration for health cases relating to salary continuance and workers compensation
- First line response and query management as a key contact in the central HR team at EY
- Works with our managed services processing team to ensure quality service delivery
- Works alongside our external payroll provider and onshore payroll team to ensure HR data is consistent across systems
- Works in conjunction with our broader Oceania Core Business Services teams, in particular Recruitment, Payroll Mobility on processes such as employment data changes and contract generation
- Escalates risks to the People Team Leader as required
- Assists in the management of the global HR system/HRIS for all Oceania employees
- Understands how each relevant EY systems relate to each other and identifies potential errors to mitigate risk
- Builds and maintains strong working relationships with Payroll team members to resolve payroll-related queries related to HR information.
What We're Looking For
- Ability to work and team with a variety of different people, including business stakeholders and other HR teams
- Time management skills and ability to prioritise work and meet deadlines
- Excellent communication and stakeholder management skills
- Strong customer service skills and client-centric approach
- Growth mindset and the ability to identify and implement continuous improvement within current work practices
- A disposition to be a self-starter, comfortable working on your own and with teams and managing high-volume work on a tight deadline
- A positive style of communication (written and verbal) that can both engage and influence
- Understanding of HR processes and/or relevant employment legislation would be an advantage