Home Lending Specialist

Description:

Your new role awaits…

Our Home Lending Specialists are mortgage specialists within our branches, and the first point of contact for customers looking to achieve a particular financial goal – be it their first home, an investment property or new car! As a Home Lending Specialist supporting our Rouse Hill branch, you will work to create a signature experience for our customers by holding meaningful conversations to uncover their financial needs, ultimately providing them with appropriate solutions and deepening the relationship between our customers and NAB. This is a pivotal role within our Retail network with a focus on generating lending growth and identifying cross-sell opportunities.

A typical day for me will include…

• Holding meaningful, quality conversations to determine customer goals and aspirations
• Increasing growth and managing retention of a consumer lending portfolio
• Proactively working to acquire new-to-NAB customers
• Supporting the Branch Manager to help uplift the performance of the wider branch team
• Retaining existing customers by offering appropriate financial solutions that add value to their lives!

What you will bring…

• Experience of Home Lending / Mortgage or Credit products
• A passion for building strong relationships within your community and surrounding network
• Exceptional communication skills coupled with superior stakeholder management experience
• Charisma, drive, ambition and a genuine appetite for uncovering the financial needs of customers!

NAB, invested in YOU…

All new Lenders receive NAB’s tailored onboarding and training program to cater for their level of expertise. As a reward for your success and passion for helping customers, we offer a multitude of benefits including an attractive base salary, the opportunity to earn performance-based incentives, fantastic career-growth opportunities, as well as the support of the NAB brand boldly backing you as you have a significant impact in the lives of our customers!

We are committed to gender equality and are proud to be an equal opportunity employer and have a diverse and inclusive workforce. We have committed $70bn in financing to help address climate change and provide 2 days of paid leave each year through our employee volunteering program to support community organisations. We support our colleagues to be their best by offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. For more information please visit here.

About us…

NAB has a long and proud heritage, serving the Australian community for more than 160 years! We have a national team of over 5,400 passionate professionals helping millions of our customers across a network of over 600 Retail branches. We engage, educate and serve our customers to help make their banking simple and easy. Our Bankers are respected and recognised within their communities for the value they bring!