Head Of Operations

 

Description:

Our client stands at the forefront of a thriving logistics enterprise with a global reach across five continents, delivering seamless cross-border solutions via land, sea, and air within these nations. Embedded within the brand's essence are innovation, adaptability, dependability, and bespoke service. Embracing this opportunity ensures a journey for customers filled with delight at every turn. A fresh opportunity has emerged for an experienced Operations professional to spearhead the effective management of the business's operations in Australia.

 

 

Key Responsibilities:

  • Execute supervisory responsibilities in accordance with the business's policies and relevant laws.
  • Lead, inspire, and support a large team, including the development of career plans for direct reports.
  • Drive organizational goals, exceeding them through teamwork.
  • Serve as a Subject-Matter Expert on warehouse processes and activities.
  • Manage timely data collection to update operational metrics and ensure productivity targets are met.
  • Collaborate with support teams on staffing plans and performance levels.
  • Foster continuous process improvement to enhance the customer experience.
  • Execute daily management duties, including staff debriefs and paperwork oversight.
  • Ensure compliance with SOPs and conduct security checks for all actions.
  • Oversee fleet management and manage customer service escalations effectively.
  • Contribute to a strong culture of health and safety practices.
  • Train new drivers or team leaders to ensure task proficiency.
  • Review and update SOPs and metrics, addressing process-related issues proactively.

 

About You:

  • Ideally degree qualified in Engineering or a Supply Chain/ Logistics/ Manufacturing related discipline.
  • 8+ years of experience in managing operation department in Logistics industry.
  • Proficient in relevant computer applications such as MS Access
  • Good understanding of Australia geography is a must.
  • Knowledge of Lean, Six Sigma, WMS and SAP Implementation/ Integration and Kaizen methodologies would be highly advantageous.

Organization BrillianTalent
Industry Operations Jobs
Occupational Category Head of Operations
Job Location New South Wales,Australia
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Experienced Professional
Experience 8 Years
Posted at 2024-04-07 1:00 am
Expires on 2024-12-28