Description:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 742,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
Responsibilities:
- Participate as a Middleware administrator (with a primary focus on Oracle Fusion Middleware platform) in the establishment of infrastructure managed services for the client:
- Formulate and submit requests for information related to the implementation and operation of the client’s existing Oracle Fusion Middleware environments
- Review available information and participate in workshops to understand existing Oracle Fusion Middleware platforms in preparation for taking over middleware operations
- Create necessary operations documentation in preparation for service go live (e.g. System Understanding Documents, Standard Operating Procedures)
- Demonstrate readiness for middleware operations go live in line with the published service establishment plan and schedule
- Perform on going “business as usual” Oracle Fusion Middleware operations and administration tasks, including:
- monitoring
- health checks
- code and config deployment
- backups
- performance management and tuning
- availability management
- capacity management
- middleware installation and configuration
- patching
- routine middleware administration and maintenance tasks
- resolution of production and non-production incidents, minimising any downtime or impact to performance
- working through back logs of middleware related problem tickets
- fulfilment of middleware related service requests
- Create and maintain comprehensive documentation for middleware platforms, processes, and procedures
- Help align middleware operations with DevOps and Agile principles
- Contribute to the adoption of automation of middleware related management and operations tasks
- Collaborate closely with other administrators on the team and the broader infrastructure (database, compute, storage, network, datacentre and public cloud) teams
- Implement and practice security best practices across the middleware environments to ensure compliance with security standards applicable to federal government agencies
- Practice continuous improvement by staying up to date with the latest industry trends and technologies to drive continuous improvement and innovation within the team
- Provide current state middleware platform input into a public cloud migration project
- Qualifications:
- Minimum of 5 years of experience in operating Oracle Fusion Middleware products such as Identity and access management, ADF, WebCenter, OSB and BAM as a middleware admin on prem and in public cloud (Azure)
- Proven experience in operating within IT Service Management and ITIL frameworks. Role requires existing ITIL v4 certification or obtaining one within 8weeks of commencing the job.
- Proficiency in working within Linux environments and Windows environments
- Proven experience or knowledge in one of the script languages Bash, Python, PowerShell, or Java
- Excellent written and oral communication skills, with the ability to engage stakeholders and produce technical documentation
- Sound understanding of networking concepts and security protocols
- Strong problem-solving and troubleshooting skills
- Ability to work independently and as part of a team