Front Office Receptionist

Description:

Macpherson Kelley is a mid tier national commercial law firm with offices in Sydney, Brisbane, Dandenong and Melbourne CBD. We're structured to meet the needs of and deliver value to our client's who need direct and succinct guidance.

We're straight talkers who take care of our clients' legal concerns, giving them the freedom to focus on what they do best. We're pragmatic in the advice we give and bold in our recommendations.

With 300+ staff and offices spread across the east coast, our national footprint is growing along with our international reach from Pacific Legal Network (PLN) a division of Macpherson Kelley together with our Multilaw membership.

This will be a super varied role but the key responsibilities are as follows:

• Prioritise reception tasks and create a warm and welcoming atmosphere for clients.
• Provide a concierge service, such as making coffee or providing water to all clients.
• Answer and manage all incoming calls
• Book couriers, prepare mail for sending
• Prepare meeting rooms and wipe down all high touch areas
• Manage Leave Register on Affinity
• Prepare and send weekly Teams message to all Sydney staff with any staff leave, movements and birthdays
• Prepare stationery orders for approval by Office Manager
• Contact building maintenance for any maintenance issues in absence of Office Services Assistant
• Book loading dock for deliveries if required in absence of Office Services Assistant
• Safe Custody
  • Receive safe custody deeds from PA's
  • Enter new packets into Elite and start envelope for putting on shelves
  • Update existing packets with any additions or removals
  • Arrange for safe custody packet closure for deeds removed permanently
  • Retrieve deeds for staff as required
• Experience in professional services environment in a front of office position
• You enjoy devlivering an exceptionial client experience
• Driven to go above and beyond to ensure a high standard of service to both internal and external clients