Ems Systems Engineer

Description:

Kinetic IT are currently hiring a Systems Engineer with a strong background in Enterprise Monitoring Systems. The engineer will be working on one of our enterprise level customers located in Perth CBD. Our customer is currently utilising SolarWinds as their preferred choice of EMS. As an engineer on the team, you will be responding to queries from our customers resolver team to ensure that their EMS is running as intended. Part of the role will also require you to action request to implement more advanced requirements and provide in-depth and complex advance solutioning around SolarWinds.

If you were here today, You’ll have some of the following:
 

• One or more years of experience performing full-time support of an Enterprise Monitoring Solution (Highly desirable but not necessary to have experience in SolarWinds).
• Custom configuration of SolarWinds alerting templates & SAM templates, Node management and troubleshooting.
• Providing training for other technical/operational teams which use the product or require advanced configuration of monitoring.
• Manage the main polling engine (core server) and the attached polling engines and web servers.
• Desirable to have experience in upgrading the SolarWinds instance through a scheduled change.
• Some project opportunities, desirable to have automation experience.
• Incident, Change and Problem management.
• Be a point of contact/escalation for other KIT resolver teams, other subcontractors supporting Woodside and the customer. And, collaboration with other operational teams and the stakeholder/business to understand and configure SolarWinds in accordance with the environment’s monitoring requirements.