Description:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Roles and Responsibilities:
- Contribute to identify best-fit architectural solutions for Dynamics CE modules; develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution.
- Work with a culturally diverse group, adopt different styles.
- Strong stakeholder management skills and the ability to communicate technical concepts to a range of stakeholders.
- Experience in managing technical roadmaps that have incorporated a range of business applications, including exposure to ERP and CRM solutions.
- Configure the application to meet a client's requirements using the Microsoft Dynamics 365 Customization Tool or SDK
- Design and Develop End to End architecture for Dynamics 365 and Integration Architecture for to a mix of online and on-premises Dynamics 365 systems.
- Establish and evolve architectural standards, reference models, guidelines and principles.
Skills /Competencies:
Essential:
- Must have worked in Dynamics 365 CE modules – Sales, Customer Service, Marketing, Field Service and Project Service Automation
- Must have knowledge on CDS / CDM and MDM
- Strong knowledge of CRM development/customization including workflows, plugins, integrations with other systems through various technologies like Azure integration services (Azure functions, Logic Apps, Azure Service Bus)
- Excellent background on Dynamics 365 with multiple projects, especially in a complex multiple system landscape
- Excellent understanding of Dynamics 365 architecture and its interaction with other interfaced systems in a typical enterprise environment
- Experience in architecting cloud and on-premises solutions including identity, API management, integration, data migration.