Description:
Northcott is looking for Digital Specialist
This role is both fast paced and hands on and includes:
- Maintaining intranet IA so that content is logical and easy to find
- Oversee authoring and proper use of intranet
- Create workflows to enable efficient updates and maintenance of content and documents including policies and procedures
- Ensure the internal communications style guide is applied consistently to Internal Communications digital channels and campaigns
- Building email campaigns and maintaining lists and segments
- Projects to improve sections of the intranet or deliver new tools through the intranet
- Monitor site analytics and report on key performance indicators (KPIs)
- Stay up to date on digital workplace best practice and recommend ways to improve the experience of users across devices
We are looking for someone who aligns with our values and is Innovative, Respectful and Brave.
In terms of previous skills we see you as having:
- Experience in a digital communications role ideally obtained in a large and complex organisation with diverse geographical locations
- Tertiary qualifications in communication or similar degree, or equivalent work experience
- Experience managing and working with digital content systems and email marketing platforms
- Some HTML coding knowledge
- Understanding of Search and how to optimise
- Knowledge of disability accessibility and its application to digital platforms/systems
- Analytics and reporting experience