Description:
At Chermside and North Lakes Paediatric Dental Care, we provide comprehensive paediatric dental care for infants, children, adolescents, and children with special needs. Our team of highly motivated, experienced specialists, including our paediatric dentist, OHT, and qualified assistants, are committed to exceptional care of our young patients and their parents.
A little about the day to day role
- Schedule and coordinate appointments, including hospital surgery bookings
- Manage our general anesthetic lists and assist with coordinating the smooth flow of patients
- Be a compassionate and warm greeting for every patient as they arrive
- Manage patient information with confidence and accuracy
- Promptly manage telephone and email inquiries with professionalism
- Process accounts, data entry, and manage referral correspondence
- Build strong patient relations and support parents through their child’s treatment journey
- Maintain a well-organised and welcoming front office area
Experience and skills we'd love you to have
- A passion for working with children and supporting parents during what is often a stressful time
- High emotional intelligence and the ability to remain calm and professional at all times
- Front office experience in a dental practice
- Patience and respect toward patients and visitors of all ages and needs
- Proficiency with Dental4Windows software is preferred
- Strong administration and computer skills
- Excellent communication and interpersonal abilities
- Ability to thrive in a fast-paced environment and prioritise tasks effectively
- Self-managed and self-directed with a high degree of time management skills
- Communicates clearly and concisely when giving direction or instructions
- Task orientated, a keen eye for detail and remains organised throughout the day
- Flexibility, reliability, and punctuality
- Own transport and a valid driver’s license