Data Analyst

Description:

Description

Data Analyst

• Location: Melbourne, VIC (Hybrid: approx. WFH 60%)
• Permanent Opportunity

• Help shape the future of how we use data to deliver powerful insights

• Collaborate with talented teams of data scientists, engineers and analysts

• Join a progressive organisation with the people and policies you want

At ANZ our purpose is to shape a world where people and communities thrive and to achieve this, we need a talented Data Analyst to join our Business Owners Engagement Tribe. The Business Owners Engagement Tribe mission is to deepen business owner engagement by designing propositions and campaigns to address key customer needs and drive momentum while positioning ANZ as the bank of choice for business owners. The Business Owners Engagement Tribe are looking for this Data Analyst for our Business Insights squad.

Our data analysts deeply understand the power of data to generate quality customer insights, manage information and identify trends to accelerate sound business decisions.

Your skillset will enable you to source and interrogate data, working with a focus on the future, with an active understanding of industry trends to ensure capability development is aligned. You will influence strategic direction by translating insights into practical business recommendations, communicating team objectives and presenting data in digestible, logical and compelling ways.

What might a typical day might look like?

• Implement a fact-based culture throughout the bank; Fact base will contain Customer, Operational, Commercial, Market place, Regulatory inputs aligned to business objectives
• Continuous generation, monitoring, presenting and conducting of 'fact-based' analysis of relevant customer insights to use at any time for the development and improvement of relevant and innovative propositions
• Continuous measurement and analysis of various customer journeys
• Perform data analysis within different Tribes in order to support individual missions of Squads
• Generate, monitor, present and analyse relevant customer insights, costs, benefits, and risks for customers, clients and cohort products; this could include business casing, what if scenarios and opportunity sizing & assessments
• Develop tools and methods to fully profile customers and customer segments
• Source data from a variety of sources to combine, synthesise and analyse to generate insights
• Support key data platform and/or data scheduling jobs to support insights delivery to key audiences (e.g. frontline, other tribes)
• Lead, Optimise, Design and execute business interventions (customers and operational) to uplift customer engagement and business performance

What will be in your toolkit?

• Strong communication and presentation skills
• Strong data visualisation skills
• Strong ability to translate data insights into practical business recommendations
• Hands-on knowledge and experience with tools and techniques for analysis, data manipulation and presentation (e.g. SQL, Tableau, SAS, Qliksense or Power BI).
• Technical experience with programming in Python or R.
• Technical experience with data analysis on big data platforms like Hadoop using SQL (Hive + Impala) or Spark.
• Experience in data pipelines, patterns, frameworks, tools and technologies and their use in business contexts
• Analytical and inquisitive mindset to continuously improve the level of insight surfaced
• Ability to effectively communicate to all stakeholders (technical and non-technical)

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture and we actively encourage people to try new things. So if this role interests you and you feel you have most of these things in your toolbox, we’d love to hear from you.

About ANZ

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you. Some of the work we do can be done from home, and some from an ANZ workplace – it’s all about what works for your team, and above all else, our customers!

We want to make sure everyone has an inclusive and supportive experience throughout our recruitment process and when joining ANZ. If you are a candidate with a disability, and require adjustments to our recruitment process or the role itself let us know how we can provide you with additional support.