Description:
Infosys is looking for D365 CRM Technical Consultant.
- Roles and Responsibilities:
- Resolve issues reported by end client super users
- Create high-level and detailed-level design artifacts
- Deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty
- Should be completely hands-on
- Should be able to mentor and guide developers to build required functionality
- Skills /Competencies:
- Essential:
- At least 3 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment of Dynamics 365 CRM Systems
- Strong Analytical & Problem-Solving skills
- Experience in working in Agile projects and using tools such as JIRA and Confluence
- Have been involved in at-lease one full-cycle implementations for Dynamics 365 CRM
- Excellent interpersonal, written, and oral communication skills
- Self-starter with ability to handle multiple tasks and shifting priorities
- Should be familiar with modern cloud patterns and practices. Azure experience preferred
- Preferred:
- Contribute to and maintain system standards as well as maintain consistent installation and configuration procedures
- Install, configure and monitor all aspects of Microsoft Dynamics CRM in production and non-production environments
- Experience in Dynamics CRM Implementation including Development, support, system testing and end user training
- Experience in Power Apps Implementation including Development, support, system testing and end user training.
- Experience in web application development a plus - .NET & Azure stack
- Planning and Prioritization skills
- Passionate to troubleshoot and resolve technical and non-technical issues
- Must be able to work as part of a team as well as individually
- Large Systems Integrator (SI) experience a plus
- Additional Skills:
- Excellent customer interfacing skills.
- Strong attention to detail and outstanding analytical and Problem-solving skills.