Description:
Customer Success Rep helps existing customers successfully onboard, adopt, and expand their usage of public, private, and hybrid cloud platforms. Customer engagements are managed in an inside sales model, with a combination of outbound and account management tactics. In addition to building strong transactional and strategic customer relationships, successfully manages relationships with technology providers, direct and channel sales partners, and solutions/sales engineers. The role is a trusted advisor to customers, working cross-functionally across customer departments (i.e., Marketing, Finance, IT, Back Office, etc.). The best maximizes platform adoption for clients by implementing use cases in multiple departments, broadening the user base while deepening the application stack. The organization provides products, processes, systems, and sales training to develop the skills for current and future roles. This includes product and platform specific training including, but not limited to, hands-on training, vendor certifications, partner certifications, and sales tool training. Recommended Experiences and Knowledge
Organization | Accenture Australia |
Industry | Management Jobs |
Occupational Category | Customer Success Mgmt Senior Analyst |
Job Location | New South Wales,Australia |
Shift Type | Morning |
Job Type | Full Time |
Gender | No Preference |
Career Level | Intermediate |
Experience | 2 Years |
Posted at | 2023-12-27 2:38 pm |
Expires on | 2024-12-26 |