Customer Service Trainee

Description:

South Gippsland offers welcoming townships, friendly communities and colourful landscapes. You can enjoy green rolling hills, wind-swept beaches and the world-famous Wilsons Prom, right on your doorstep. South Gippslanders enjoy the beauty and freedom of country living with easy access to Melbourne.
As an organisation we pride ourselves on sustaining a close-knit workplace with values based leadership. Our residents and our internal customers expect their services to be delivered efficiently and with minimal fuss. We aim to meet and exceed these expectations.
We seek like-minded colleagues to join our team who are committed to developing a culture of Accountability, Customer Focus and Excellence.

• Full Time Fixed Term (12 Months)
• Gain on-the-job training while completing a Certificate III in Business Administration
• Current Year 12 / VCAL students encouraged to apply
• Located in Leongatha
• Hybrid and flexible work options available

Not sure what to do once you have completed Year 12?
Consider this great opportunity to gain qualifications and valuable practical experience as a Customer Service Trainee with Council.
The primary function of this Traineeship is to provide frontline reception and telephone services to residents and visitors to the Shire, assisting with general enquiries, processing payments and providing administrative support to the organisation.
To be successful, you will have:

• Completed Year 12 (VCE) or equivalent and be eligible to undertake a Certificate III in Business Administration.
• Enthusiasm and self-motivation
• Confidence to speak to customers face to face and over the telephone
• Great attention to detail
• Strong computer skills
• Eagerness to learn!
• Work-life balance with flexible working arrangements
• Rostered Days Off offered for full time roles
• Ongoing training and professional development opportunities
• South Gippsland is an organisation that is committed to Diversity, Equity and Inclusion. We offer flexibility and a welcoming work environment
• Enjoy a variety of changing health and well-being programs and initiatives including flu vaccinations and health checks, discounted gym memberships and Social Club
• Diverse range of exciting career paths in full time, part time or casual positions
• Mentoring, coaching and secondments
• Access to 24/7 Employee Assistance Program
• Opportunity to purchase additional leave
• Annual Enterprise Agreement salary increments