Customer Service Representative

Description:

About Us
Berendsen Fluid Power is Australia's largest locally owned hydraulic company operating 10 hydraulic sales and service branches around the country offering the most comprehensive range of fluid power products, hydraulic service and repair facilities, hydraulic system solutions, as well as our own range of manufactured cylinders and power units.
*
About the Opportunity*
Due to an internal promotion, we have an exciting opportunity for an experienced Customer Service Representative to join our team in one of the most dynamic engineering fields of Fluid Power. This role can be based either from our Sydney Head Office (Seven Hills) or Newcastle.

Your responsibilities in this role will include;

• Service customers to both meet their current requirements and develop further opportunities
• Assist customers with product selection by interpreting catalogues and product information
• Source new sales opportunities through inbound lead follow-up
• Prepare and submit quotes to customers
• Monitor and expedite back orders and overdue orders
• Provide internal support for the Sales Team
• Generate sales orders, purchase orders, invoices and shipping documentation
• Ensure cash and account sales are processed as per company policy
• Support the team to achieve agreed annual sales and gross profit targets.

*
About You*
To be considered for this role, you will possess;

• Mechanical Engineering or Trade related experience and/or a genuine interest to learn and develop in this area
• Ability to read and interpret technical specifications and engineering drawings
• Strong commercial acumen, sales and negotiation skills
• Ability to develop and maintain internal and external stakeholder relationships
• Strong analytical skills with a high level of initiative, drive and self-motivation
• A desire to grow and develop a long standing career within the Berendsen business.

What’s In It For You?*
This is an exciting opportunity to forge a rewarding and secure career in an ever changing industry. The position attracts a competitive remuneration package commensurate with qualifications, experience and ability.

Berendsen Fluid Power is part of Questas Group, which is private equity backed. With 25 sites and 700+ staff across Australia, we are committed to offering a safe, diverse and fulfilling work environment with career opportunities for individuals who share our drive.

If this sounds like the role for you then we would love to hear from you!
*