Customer Service Officer

Description:

The Company

Renowned for their prestige homewares products, this global company is seeking a team orientated customer service officer to join their team. This company focuses on providing and delivering exceptional customer service and high quality products.

The Role

Working within their Sydney head office team, you will be responsible for:

• Providing high level customer service to both internal & external customers
• Resolving product and service enquiries
• Managing customer accounts, including invoicing and payment processing
• Creating online orders and liasing with relevant teams to ensure successful delivery
• Exercise leadership qualities but ensuring all team members are compliant with safe work procedures

Skills & Experience

To be successful in this role you will have:

• Stable working history within customer service
• Strong problem solving & conflict resolution skills
• The ability to multi-task
• Effective communication skills
• Previous use of SAP is ideal

Benefits

This position will offer the successful candidate the opportunity to join this inernationally recognised brand in a location close to home. Be part of this close knit team and actively contribute to a supportive work environment.