Customer Service Officer

Description:

We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.

Be the difference. Be part of Bendigo Bank.

About the role

As Customer Service Officer, you will be the face of the branch. Historically referred to as Bank Teller, our Customer Service Officers are leading the way with our unique philosophy.

You will be given the support you need to do what you do best – listening to customers and using your skills to help them with transactions, provide education on our online platforms and tools, recommend the banks products and services, and assist our customers achieve their financial goals.

This position is located at Community Bank Woombye. The role is Part-Time. The roster is 60 hours per fortnight.

About you
Extensive experience in a customer service environment

Demonstrated competence in achieving consistent sales results

An ability to confidently talk to customers face-to-face and over the telephone

An eagerness to understand and share with others what makes our bank different

Experience in the banking and finance industry - a plus but certainly not essential