Customer Service Consultant

Description:

Introduction:
Contributing to our Vision to be #1 in Customer Service for Hospitality Equipment & Finance in Australia
Attractive starting salary of $50,000 with an increase to $54,000 after a successful 6-month period
We have rosters available Monday to Friday or Tuesday to Saturday.

Our team is growing! We’re looking for highly motivated, customer focused sales & service professionals to join us at this exciting time.

Your Role:
We have an exciting opportunity for experienced Customer Sales & Service Consultants to join our team. As Australia’s largest provider of Hospitality finance, you will be focussed on helping customers achieve their dreams by:

Communicating effectively with customers in a timely manner
Providing a high level of professional and exceptional service to our Customers by identifying their needs and delivering the right solutions and outcomes
Managing your pipeline of work to achieve set targets and KPIs
Being solutions-oriented with a positive mindset

We’d like to hear from you if you can demonstrate:
Sales and/or customer service experience with a passion for the hospitality industry
Strong verbal and written communication with attention to detail and accuracy
Openness to learning new skills and receiving feedback from your manager and team
High integrity and value set with the ability to work in a diverse team
Outbound sales experience an advantage
Experience working in finance or banking sectors highly regarded but not required

Key Benefits on offer to you:
Competitive salary package
Equal opportunity and access to training, coaching and career development
Free barista coffee onsite and walking distance to cafes and shops
Modern office space with River views
Paid volunteer days and options to cash out and purchase additional leave.
Work with purpose; Be part of the B Corp movement, making a difference in the world ​

ABOUT SILVERCHEF:
At SilverChef we have a clear purpose – to help people achieve their dreams. For hospitality entrepreneurs, we provide flexible equipment finance that enables them to start or grow a successful business. Since 1986 we’ve helped more than 60,000 hospitality business owners achieve their dreams across Australia, New Zealand and Canada.

For our people, we provide some of the world’s best workplaces, together with the international career opportunities that come with our ambitious growth plans. And, for the communities where we live and work, we balance profit and purpose as a proud Certified B Corp - part of a movement using business and profit as a force for good.