Customer Advisor

 

Description:

In this role, you will
 

  • Support our Inner Brisbane and CBD branches by being the first point of contact for our customers
  • Work with your customers to identify the most suitable products and services that best matches their needs and ensuring they receive a seamless, consistent, and customised customer service experience every step of the way.
  • Assist our customers with account opening, unsecured Lending and banking transactions
  • Ensure all customer details are accurate and up to date
  • Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure
  • Undertaking ongoing training and development to enhance your career development
     

What you’ll bring:
 

  • A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
  • An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience.
  • A keen eye for detail that ensures transactions are completed efficiently and accurately
  • An appreciation for inclusion and the diversity of our customers

Organization NAB
Industry Customer Service / Tele Marketing / Tele Sales Jobs
Occupational Category Customer Advisor
Job Location Brisbane,Australia
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2025-02-11 9:44 pm
Expires on 2025-03-28