Customer Advisor

Description:

Work type: Permanent Part time
Location: Aust - NSW Regional

• Kickstart your career in Banking & become part of Australia’s most respected bank
• Join us in this exciting customer service role - no two days are ever the same!
• Deliver an exceptional service to our customers & help them achieve their financial goals
• Work in a collaborative & inclusive team environment & as part of your local community!

Your new role awaits…

Our Retail staff really are the face of NAB – and this Customer Advisor role is no exception! This is a fantastic opportunity to showcase your customer service skills and deliver a memorable experience to our customers in each and every interaction. Supporting our Yass branch, you will deliver a high level of service to customers whilst processing general banking transactions, answering their questions and queries, and educating customers on NAB’s suite of products and services that will add value to their banking package! No two days are ever the same in our Retail roles, so if you’re inspired by working as part of a vibrant, energetic team whilst helping customers kick their goals, then this is a fantastic opportunity for you!

HOURS: 9.15am – 4.30pm Monday to Thursday and 9.15am – 5.30pm Fridays.

All new Customer Advisors receive NAB’s tailored onboarding and training program to ensure they are set up for success! As a reward for your passion for helping customers, we offer a multitude of financial and lifestyle benefits including an attractive base salary, fantastic career-growth opportunities, as well as the support of the NAB brand boldly backing you as you deliver an amazing experience to our customers!

What you will bring…

• A passion for delivering an amazing experience to customers, with the will to go the extra mile!
• An ability to work collaboratively as a team and a will to deliver NAB’s signature customer experience
• Resilience, self-motivation and lots of energy!
• A keen eye for detail to ensure transactions are completed efficiently and accurately
• An appreciation for inclusion and the diversity of our customers

NAB, invested in YOU…

We are committed to gender equality and are proud to be an equal opportunity employer and have a diverse and inclusive workforce. We have committed $70bn in financing to help address climate change and provide 2 days of paid leave each year through our employee volunteering program to support community organisations. We support our colleagues to be their best by offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. For more information please visit here.

About us…

NAB has a long and proud heritage, serving the Australian community for more than 160 years! We have a national team of over 5,400 passionate professionals helping millions of our customers across a network of over 600 Retail branches. We engage, educate and serve our customers to help make their banking simple and easy. Our Bankers are respected and recognised within their communities for the value they bring!