Crm Data Analyst

Description:

We are the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With more than 17,500 people worldwide, we operate through a network of over 9,000 points of sale in 26 countries and 5 continents.

In Australia we serve our customers through over 400 clinics. We offer exclusive, all-around, highly customised hearing care solutions and services, guiding our customers through their journey to rediscover all the emotions of sound.

We attract, develop, and empower the most talented people to make more possible and demonstrate our values every day.

Amplifon Australia is currently looking for a skilled and ambitious CRM Data Analyst to join our team. This role will support the CRM Manager within the Marketing function and the purpose of the role is to analyse and interpret customer data and to proactively provide the team with insights to improve campaigns and channel performance

This is an exciting opportunity for a data driven individual to join a global organisation.

• Analysis on database to enable deeper understanding of customer segments and overall business trends to be leveraged for marketing campaigns
• Analysis to monitor CRM campaigns effectiveness and channel performance.
• Support in CRM contact plan definition through CRM funnel analysis and forecast to assess contact plan consistency vs budget
• Ensuring the data is at its highest possible quality state to run effective CRM campaigns
• Dashboard analysis, development, and optimization