Consulting Projects

Description:

This is an exciting opportunity working within the Swinburne Edge and Workforce Solutions Project team as a Manager, Consulting Projects. To be successful in the role, you will have excellent stakeholder management skills as you will build and maintain positive ongoing relationships with internal and external stakeholders to ensure the objectives of the University and client are met; a dedication to providing outstanding customer service is critical, as is the ability to build exceptional relationships with our clients and stakeholders to maintain and grow our portfolio of projects. In addition to this, you will provide oversight and effective management of all Workforce Solutions clients and projects to ensure that the solution is delivered within scope, on time and within budget.

This position reports to the Director CPE and Operations and is accountable for leading the Project Management team who operationalise the industry-based learning projects. Additionally, the role works in close collaboration with the entire Swinburne Edge team and the Swinburne Schools in HE and VE.

For more information about the role, please see the Position Description.

About You
To be suitable for this role you will need to have experience in the below key accountabilities:

• Demonstrated, relevant experience in the provision of high quality customer services within a demanding, client focused environment.
• Demonstrated project management skills with an eye on continuous improvement.
• Demonstrated high-level interpersonal skills, including the ability to liaise effectively with a wide range of internal and external stakeholders, and maintain confidentiality.
• Experience in understanding training needs analysis within a commercial environment and translating information to the design and provision of effective learning programs
• Excellent time management and organisation skills, with ability to prioritise workloads to ensure deadlines are met with excellent attention to detail.
• Demonstrated experience of managing a team to produce results

Qualifications

• Completion of a tertiary level qualification with relevant work experience; or extensive experience and management expertise in technical or administrative fields; or an equivalent combination of relevant experience and/or education/training

About Swinburne University of Technology
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:

• Every Swinburne learner gets a work experience
• Every Swinburne graduate gets a job
• Every Swinburne partner gets a tech solution
• Swinburne is the prototype of global best practice

The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

What’s Swinburne Edge?

• a workplace specialist and long-term educational partner
• part of Swinburne University of Technology
• powered by the Centre for the New Workforce, Australia’s only research facility dedicated to the latest and best workforce innovation practice.

Swinburne Edge provides:

• future-ready, tailor-made, end-to-end professional learning solutionsfor organisations, government departments and corporate firms
• a hybrid workplace strategy solution – alt_shift_office– to ensure the ideal flexible workplace
• customised learning programsfor organisations, including co-designed frameworks and teaching methodologies, content, and eLearning courses
• career-enhancing programs for professional learners– from short courses and masterclasses to accredited qualifications.