Description:

Location

Croudace Bay, NSW, Australia

• Do you have outstanding customer service skills?
• Want to make full use of your professional expertise?
• Keen to help make a difference in people’s lives with this outstanding organisation?
• Highly motivated and love taking ownership for your own work?

Does this sound like you? If you have excellent communication and customer service skills and would love to work for an organisation with a great reputation – apply now!

The Client Service Consultant position covers a wide range of functions. You’ll have every opportunity to utilise your expertise and develop your skills. You’ll be responsible and accountable for your own workflow and expected to exercise judgement and initiative.

You'll deliver high quality seamless client engagement and client management services to both current and prospective CPA clients.

You’ll also be expected to resolve day-to-day service delivery queries and issues.

As well as excelling in both verbal and written communications, you will be great at building and maintaining relationships at all levels, and confident in assisting team members with issues such as problem-solving.

The role is located at our Croudace Bay location and is a 12 month Fixed Term Contract.

Who are we?

At Cerebral Palsy Alliance (CPA) we pride ourselves on our high-quality family-centred therapies, life skills programs, equipment and support for people living with cerebral palsy and their families. Our priority is to support people living with disability to lead an independent and inclusive life.

Our employees continually rate us as one of the best employers in Australia. They recognise and appreciate that our organisation is driven by its values – integrity, passion, excellence, courage and respect.

What do we offer?

• a competitive salary and benefits package
• every opportunity to apply your experience and expertise to benefit your team
• the chance to continuously develop your skills
• every opportunity to progress your career
• every opportunity to contribute your ideas for improving quality and service delivery, and to get involved in decision-making
• interesting, varied and rewarding work.

What will you bring to the role?

• a good understanding of the rights of people with a disability
• commitment to the rights of people with disability
• outstanding customer service skills
• the ability to work independently and as part of a team
• current driver’s licence
• Working with Children Check, or willingness to obtain prior to joining
• ability to prioritise work and meet deadlines
• a flexible and collaborative approach to work

How to apply:
Please select ‘Apply’ to complete your application.

As a healthcare provider working with venerable people, as of 30th November, 2021, we will require all staff to be fully vaccinated.

We are an Equal Opportunity Employer and strongly encourage applications from those who identify as having a disability, being Aboriginal or Torres Strait Islander, are culturally and linguistically diverse (CALD) or sexuality and gender diverse (LGBTIQA+).