Consultant

Description:

Our mission is to provide world class software and consulting services to the thousands of people who use our enterprise software every day. Our 99% customer retention rate is proof that what we do is valued by our customers and our Consulting business is no exception as we strive to deliver high calibre ongoing consulting support to our clients.

This opportunity represents an exciting opportunity within our accomplished Consulting team focusing our finance product. As a Senior Consultant you will proactively deliver contracted consulting services and drive continuous improvement for our customers across our many products.

What You'll Be Doing...

You'll be working with our best-in-class software solutions, TechnologyOne software that empowers its users. Our products are used by tens of thousands of people every day.

• Providing hands on implementation through the project lifecycle, including:
  • Design verification
  • Reconfiguration
  • Testing
  • Support through cutover and go live
• Apply the Solution Implementation Methodology (SIM) on every project
• Ensure delivery excellence and profitability within our projects by:
  • rapid escalation of issues
  • applying a consistent approach
  • zero re-work
• Drive continuous improvement in delivery, and feedback improvements to the business



 

Your talents...

• Experience working in a consultancy capacity ideally with finance software.
• A background with ERP systems, or other complex software products (SaaS products ideally).Customer centric, you’re a customer advocate and know how to take a customer on a journey, delivering a compelling customer experience.
• A solid communicator, your communication skills are second to none and you’re at your best when talking to customers
• TechnologyOne product experience is preferred but not essential for applications to proceed.