Description:
Deakin is a cutting-edge public university in Victoria, revolutionising education with 61,000 students across five campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, and our dynamic online Campus. We're proud to be a progressive and open-minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities.
The Consultant, People Solutions will provide a wide range of People and Culture advice and coordination to enable end-to-end solutions for university stakeholders. Reporting to the Associate Director, People Solutions and working closely with People & Culture and Customer Experience teams, the Consultant will contribute and support managers to find appropriate resolutions across a diverse range of people issues as required, to deliver holistic solutions for clients.
As Consultant, People Solutions, you will:
- Provide expert advice on People and Culture related matters, including the management of people issues and disputes, complex advice and consultancy.
- Provide hands on support to people leaders, upskilling and building capability in the management of people related matters.
- Support change management activity.
- Analyse problems, weigh up a range of options to identify accessible and inclusive solutions and translate complex issues into clear and understandable goals and targets for Deakin, commensurate with exposure and experience.
- Actively encourage and coach others to question traditional assumptions, promote novel ideas and review wellbeing related practices and policies and translate into workplace improvements.
- Establish systems and procedures to guide work and track progress and strive for excellence and continually evaluate progress and effectively overcomes barriers to achieve outcomes, liaising and coordinating closely with other teams across People and Culture and Customer Experience, to ensure end-to-end delivery for clients.
- Discuss and understand broad constructs rather than concrete examples and implement solutions, evaluate effectiveness and adjust actions as required to provide solutions directly to university stakeholders.
- Use understanding of the client context to anticipate needs, tailor services, improve service offering and ensure a high-quality outcome by addressing client feedback and setting service standards.
- Interpret needs and offer pragmatic, inclusive and sustainable solutions based on research and in alignment with University context, policies and practices.
- Act as a coach and work with team members to facilitate growth and development by giving balanced, constructive feedback considering individual capability and team performance, in alignment with Deakin’s code of conduct and core university strategies and policies that promote a safe, sustainable and productive working environment.
To be successful, you’ll have:
- Postgraduate qualifications or progress towards postgraduate qualifications and extensive relevant experience; or
- Extensive experience and management expertise; or
- An equivalent combination of relevant experience and/or education/training
- Experience providing people and culture advice and services, including wellbeing, return to work, mediation and/or conflict resolution in a large organisation