Description:
About the role: Accenture are seeking an experienced Kronos Workforce Management Solution Architect to lead the design and architecture work for a Enterprise class project delivering innovative solutions to enhance customer experience. This Workforce Management (WFM) Solution Architect is a strategic and technical leader responsible for designing, implementing, and optimizing the UKG Pro WFM solution to meet the unique needs of the client organization.
This role requires deep expertise in UKG Pro Workforce Management solutions, strong analytical skills, and the ability to collaborate effectively with cross functional teams to drive business objectives.
Responsibilities include:
- Solution Design and Implementation
- Lead the design and architecture of the UKG Pro WFM solution, ensuring alignment with business requirements and industry best practices.
- Oversee the end-to-end implementation of UKG Pro WFM modules.
- Design a solution approach with cost estimates and staffing plan
- Facilitate an effective transition of solutions
- Develop and maintain comprehensive design documentation.
- Stakeholder Collaboration
- Work closely with internal and client teams to gather requirements, define scope, and establish timelines for the implementation of UKG Pro WFM
- Act as the primary UKG SME point of contact for stakeholders throughout the project lifecycle.
- System Optimization
- Identify opportunities to enhance system performance and user experience.
- Technical Leadership
- Provide technical guidance and mentorship to junior team members.
- Stay current with UKG Pro WFM updates and industry trends to ensure the organization leverages the latest features and capabilities.
- Lead troubleshooting efforts and resolve complex technical issues.
- Qualifications
- Extensive experience with UKG Pro WFM formerly Kronos Workforce Dimensions .
- Proven track record in UKG solution architecture, UKG system implementation
- Strong analytical, problem solving, and communication skills.
- Ability to work independently and as part of a collaborative team.
- Relevant certifications in UKG Pro WFM Certifications Negotiation and closing skills
- UKG Solution Architect Skills And Qualifications
- Minimum of 6 years career experience as a UKG solution architect
- Master proficiency in Solution Architecture
- Master Solution Planning Costing & Pricing
- Expert proficiency in Requirements Analysis will be highly regarded.
- UKG experience within the Retail, Manufacturing and/or Healthcare Industry
- Project experience with UKG Workforce Timekeeper, Absence Management, Advanced Scheduling, and Optimized Scheduling with Forecasting
- Demonstrated experience delivering successful UKG WFM projects
- Previous experiences to identify, manage and “solution” through project obstacles
- Ability to facilitate complex solution design within the WFM solution space
- Excellent verbal and written communication skills
- Strong analytical skills and a good understanding of information technology concepts and processes
- Flexible ability to work within a team or independently.
- Keeping abreast of industry processes and keeping UKG skills up to date
- A drive for high quality successful delivery along with continuous process improvement