Concierge Security Engineer

 

Description:

The Concierge Security Engineer 2 (CSE2) is a key member of the Concierge Security Team that delivers world-class Arctic Wolf security services. The CSE2 supports the technical relationship with their assigned customers and leverages their skills and expertise to fulfill key responsibilities.

As a Concierge Security Engineer 2, you will:

  • Create and maintain an outstanding partnership with customers;
  • Support the direct delivery of Arctic Wolf network and endpoint security solutions to customers, including tasks such as investigating security events, and configuring, troubleshooting and verifying data sources;
  • Action or escalate customer requests for guidance, information or support in a timely manner, including coordinating efforts with other teams, as needed.
  • Proactively interact and communicate with internal and external stakeholders.

The CSE2 role combines aspects of an IT Security Analyst, a Security Architect, and an Incident Response Consultant. A successful CSE2 possesses strong technical aptitude and an ability to communicate, educate, and share information effectively with non-technical people.

Who You Are:

You thrive in fast-paced environments and have a positive can-do attitude. You are a critical thinker that continually learns and can navigate uncertainty. You enjoy working with customers and in a team, are an excellent communicator, and are able to easily interact with a variety of people, personalities and technical skill levels. Above all, your passion for cybersecurity and partnering with customers shows in everything you do!

Your experience could look like:

  • 1-5 years of experience in a hands-on security role with a good knowledge of security architecture
  • Degree or diploma in a relevant field, or certifications and experience equivalent
  • Strong partnering and relationship building skills in a professional context
  • Strong communication skills, both written and verbal
  • Strong analytical and problem-solving skills

Organization Arctic Wolf
Industry Engineering Jobs
Occupational Category Concierge Security Engineer
Job Location Sydney,Australia
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2024-10-11 5:46 pm
Expires on 2024-11-25