Client Services Officer

Description:

Full Job Description

Our Client
Established for over 25 years, our client is a specialist provider of Superannuation Administration services for a variety of members. They focus on providing innovative and personalized service, utilizing cutting edge technology.

The Role
You will be responsible for providing a high level of service to a variety of stakeholders, further to this you will be responsible for:

• Responding to call and emails
• Creating and maintenance of accounts
• Processing rollovers & payments ensuring accuracy
• Managing commission payments for new members / advisors
• Identify and reporting of any issues

Experience & Skills

• Ability to plan and organize effectively
• Excellent communication skills, both written & verbal
• Strong ability to liaise with a variety of stakeholders
• Previous customer service or administration experience
• Experience in Superannuation would be desirable however not essential