Client Executive

Description:

This role is responsible for managing and growing a portfolio of Health & Benefits clients by supporting the delivery of Life Insurance advice and insurance solutions that meet agreed client outcomes within a specific portfolio with a weighting to specific industries. The role will be supported by the lead Client Director and Client Managers within the H&B team.

This is a full time opportunity based either in Sydney or Melbourne with hybrid work arrangements available.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like

Reporting to the team Client Director, key responsibilities will include:
 

• Manage a portfolio of Health & Benefits clients.
• Grow client book through new business prospecting, in particular extending services to existing clients.
• Engage and negotiate with applicable Life insurance markets.
• Effectively use data and analytics to provide insights to clients and support marketing strategies across Life Insurance.
• Work collaboratively with peers in H&B and across the broader Human Capital business to support and deliver to meet client need.
• Design and execute client service plans to deliver superior outcomes.
• Facilitate strategic Life insurance claim reviews with clients and Life insurers.
• Develop solutions to meet client need resulting in improved client outcomes and ultimately support retention.
• Work collaboratively with Aon colleagues to build best in class solutions for clients.
   

The opportunity

Aon’s Health & Benefits team is a part of our broader Human Capital business, Australia’s leader in helping organisations attract, retain, protect, and sustain the workforce they need to be able to deliver on their business strategy. By addressing people risk through the provision of data driven insights and quality advice, we help clients make better decisions about their most important asset, their people.

Skills And Experience That Will Lead To Success
 

• Previous experience in Group Life insurance for a Life insurer and/or consultant/broker or similar organisation, for example superannuation fund/similar.
• Knowledge of employee benefits programs, in particular Group Life, including the various legislative requirements.
• Superior levels of accuracy and attention to detail.
• Ability to manage multiple client engagements across a diverse range of clients and stakeholders.
• Proficient computer skills (Microsoft Office suite, in-house designed databases).
• Superior time management and organisation skills with an ability to handle competing tasks.
• Exceptional communication skills to set and manage expectations at all levels both within Aon and with clients.
• Strong ability to be able to positively influence key decision makers.