Client Care Representative

Description:

We currently have a great opportunity for a dedicated and hands-on customer service/admin professional at our Sunshine Coast hearing clinics.

You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role. A role with purpose and meaning - make a difference in people's lives. Full training and ongoing support provided.

This is a permanent part-time position, 2 days per week. This includes Thursdays at our Caloundra clinic, plus additional day primarily based at our Buderim clinic with a view to provide to provide support across other Sunshine Coast clinics (Buddina and Tewantin) as required. There is also an opportunity to work additional days to provide leave cover on an occasional basis.

About us

Connect Hearing is a leading provider of hearing health care services with a network of 140+ clinics nationwide. We exist to make a positive difference in our clients lives through better hearing.

We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world. Our talented and passionate employees all over the world know they contribute to something greater than themselves – they create a life without limitation through the sense of hearing. Join our mission and become part of our team!

What will you be doing?

• Welcoming our clients and managing their experience for optimal outcomes
• Scheduling and confirming appointments for our clients
• Providing administrative support to our Clinicians (Audiologists/Audiometrists)
• Efficiently managing the day-to-day operations of our clinics
• Learning and competently using a range of software and applications