Claims Management Officer

Description:

Customer Centred Mindset You have a genuine desire to help others and a proven track record of providing exceptional customer service.

Adaptability Thriving in a fast-paced environment, you’re someone who embraces change, builds meaningful relationships with colleagues, and brings a strong work ethic to the table

Transferable Skills If you have experience in Insurance and/or Claims, we would love to hear from you. However, you do not need specific Insurance or Claims related experience for this role. If you have a background in hospitality or retail and aspire to transition into the corporate sector, this role could be your gateway.

Required skills Strong time management, problem solving, negotiation, and interpersonal communication skills (including managing emotionally charged situations) are essential for this role.

Eager learner You are enthusiastic about learning, have excellent phone etiquette, and approach challenges with a can-do attitude.

Motivation to excel We’re seeking individuals with a desire to excel. Your passion for achieving and surpassing goals will be the driving force behind your success at RACQ.