Chadstone Shopping Centre

Description:

Universal Store is looking for a creative, inspiring, dedicated leader to join our team.

This is a great opportunity to get involved with Universal Store and build a career in a fast-paced, growing youth fashion retail company.

A 2IC who can support their Manager and inspire a team to love where they work and create happy, satisfied customers. Our ideal candidate will be able to lead from the front while bringing the team with them. We're all about Youth Fashion. We have a passion for our customers and a keen eye for detail.

A natural team player who can also adapt to changing environments - Make customers feel at home and enjoy sharing the skills learned in previous retail environments with their new team. A successful 2IC will be able to create links between people, process and presentation to contribute to a happy and successful store environment that welcomes and excites our customers each time they walk through our doors. You have a positive and expansive outlook on life. We are looking for a team member who thinks about "What is possible each day."

• Fashion retail know-how with hands-on experience from the stock room to the shop floor.
• A solid team building track record.
• Warmth and enthusiasm.
• A strong voice, an open mind and an ability to respond rather than react.
• The proven ability to meet and exceed sales goals.
• Willingness to go above and beyond when needed.
• A true service ethic that defines every decision you make.
• Flexibility and positive reaction to change.

The right person must have the ability to communicate strategically at all levels as well as train, coach and be able to both give and hear honest feedback.

• Ensure the highest level of customer care in line with Universal Store specific service expectations.
• Be willing to accept development and training in Visual Merchandising, paperwork.
• Walk the walk and talk the talk - have Integrity.
• Your success is important to us.
• We genuinely care about your career and offer technical and leadership training.
• We provide opportunities to grow and challenge yourself.
• We provide feedback to help you achieve your goals.
• You'll have a voice and the ability to influence the entire business.
• Favourable roster with generous staff discounts.
• Strong company culture.
• Honest and transparent leadership.