Description:
In this role you will demonstrate excellence in client service in the delivery of all catering requirements, ensuring a seamless delivery of service for all meetings and client events. You will ensure the service expectations of internal and external clients consistently meet the recognised service level standard.
Key Responsibilities
In this role, you will be responsible for:
- Providing a high standard of food and beverage service, including coffee service/barista and setting up/clearing for functions/meetings in a prompt, professional and friendly manner. This includes breakfasts, morning teas, lunches, afternoon teas, cocktail parties, dinners and VIP functions
- Working the occasional morning and evening functions
- Assisting in the inhouse cafe
- The opening and closing of the client floor, ensuring all is complete for operations
- General administration e.g. processing tax invoices
- Assist with the cleaning and restocking of the staff hubs
- Assist kitchen staff with various duties including washing dishes
- Other tasks as requested by the Catering Manager
Skills & Experience
To be successful in this role, you will have:
- Certification in Responsible Service of Alcohol (RSA)
- 1-2 years' experience in a hospitality environment (boardroom experience highly desirable)
- Excellent customer service skills
- A high level of organisational skills
- Experience as a barista or very good coffee skills
- Impeccable grooming standards
- Excellent interpersonal and communication skills
- Ability to work unsupervised
- Flexible in working hours when required
- Knowledge of table setting, especially in a fine dining environment (highly desirable)