Casual Banking Consultant

Description:

Requisition Title -

Casual Banking Consultant

Job Number: - AUS141079

Description

• Build a rewarding career in an innovative, fast paced and collaborative environment
• Unique opportunity to be a vital part of the team transforming ANZ for the future. Interested?
• An intense passion and curiosity for people, their needs and wants, putting them at the centre of everything you do

About The Role
Role Location: Will contain specific branch address; if casual will indicate entire region

Role Type: Permanent, Part-time, Casual, Fixed-term etc.

Shift Schedule: To indicate rostered hours

As a Banking Consultant, your role is to provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions. You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience. Moreover, you will coach customers on self-service ways of banking, ensuring our customers can bank at a time and place of their choice for their simple, everyday needs.

You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ.

About You
To be successful in this role, you will ideally bring the following:

• Role models a strong customer focus, preferably with retail experience
• Ability to multi-task, highly adaptable to change and ambiguity
• Proactive, shows initiative
• Active user and promoter of technology
• Enjoys working in a collaborative team environment

About ANZ
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.