Case Manager

Description:

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and we're 'striving to be' the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you may hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering to apply for the role. Sustaining the Health & Well-being of our staff is our priority. We provide adequate training & supervision, Wellbeing Days, and access to Employee Assistance Program.

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There are many benefits of working at Launch Housing including: *

Contributing to useful and rewarding work and giving something back to the community
Wellbeing days (on top of annual leave)
Flexible working arrangements
Purchased leave
Gender neutral paid parental leave (after 12 months of service)
Training and career growth opportunities across Launch Housing
A portion of your income can be tax-free by salary packaging your personal expenses
Additional tax-free salary packaging on dining and accommodation expenses
Positive, supportive and progressive work environment

You are kind. Passionate. Empathetic. Open-minded. But you're also pragmatic: you can see that crucial bigger picture. You're meticulously organised and your high-level communication skills see you negotiating difficult and confronting situations with poise, clarity, and respect. And with at least 2 years of experience in the mental health, homelessness or alcohol drug dependency sector, you understand the implications of the complex mental health issues on loved ones, friends, and family as well as the individual. You're here to help.

• A tertiary qualification in human services, social work or other relevant discipline
• Demonstrated understanding of housing and homelessness policy, context and systems
• Demonstrated ability to work collaboratively with others towards effective client solutions
• Experience working with people with complex needs