Care Coordinator

Description:

Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885.

Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

We’re currently looking for a full time Care Coordinator to join our Home and Community Care team on a fulltime basis, in our Townsville region.

Key Responsibilities of a Care Coordinator:
 

• Provide service coordination, assessment, care planning and review, for non- clinical component of support programs (i.e., Commonwealth Home Support Programme (CHSP), Fee for service and other relevant programs to ensure effective co-ordination and delivery of care services to customers.
• Coordinate the planning and implementation of a Model of Care which provides customer-centric quality care services in an environment of innovation.
• Ensure all reporting and documentation requirements are met, including completing and maintaining timely, accurate and efficient administrative and communication systems.
• Provide practical assistance relating to meeting quality and audit requirements.
• Manage a prescribed caseload including assessment and care planning to remain within budgetary constraints of the service users designated program(s).
• Monitor the accuracy of the electronic records of client attributable time (both direct and indirect) in the Client Management System