Business Systems Support Specialist

Description:

With TAFE NSW you will have the opportunity to grow your professional career in a dynamic and collaborative environment, where you can innovate, create value and proudly play a meaningful role in the once in a generation transformation of Australia’s largest skills and training provider!

The Business Systems Support Specialist is responsible for is responsible for building and implementing continuous improvement frameworks, systems and process improvements to enhance the delivery of the Student Services Branch service catalogue and support ongoing transformation in the way services are delivered.

You have impeccable communication skills, are analytical, organised and a natural problem solver. You enjoy building trusting relationships, collaborating with a diverse range of stakeholders and providing innovative solutions

Crucially, you are able to meet the essential requirements as outlined in the position description.

• Experience optimising digital channels in continuous improvement strategies
• Experience in utilising ServiceNow platform to provide service improvement and operational efficiency
• Experience in utilising technology in innovative ways to monitor and improve quality of service delivery