Brand Ambassador

Description:

The Brand Ambassador (Casual) role is accountable for creating and providing an outstanding customer experience that exemplifies the authenticity of Canada Goose. Assist in the execution of the plans and strategies developed by the Store management team and execute store functions in relation to operational efficiency that impact the overall quality of customer experience including ensuring excellence in all areas and maintaining Canada Goose’s expectations of quality and authenticity.

What You’ll Do

Store Financial Performance:
 

• Contribute to the store’s overall target by achieving productivity standards
• Achieve or exceed personal sales targets that may vary depending on seasonality
   

Engagement:
 

• Contribute to a positive store environment through effective communication, teamwork, and partnership with brand ambassadors and the store management team
• Attend and participate in all store meetings, events, and product knowledge sessions
• Demonstrate values and behaviors consistent with Canada Goose’s culture
   

Operational Excellence:
 

• Compliant with store operating procedures to minimize store shrink
• Handle all Point of sale (POS) transactions in compliant with company standards
• Ensure overall accuracy in inventory
• Ensure proper organization and accessibility of Canada Goose’s products
• Process inbound and outbound shipment; replenishment, damages, return to vendor, etc.
• Support in the upkeeping overall physical store maintenance and standards
• Responsible for maintenance of the Visual merchandise directives
• Other responsibilities may be added to meet the needs of the business