Backend Engineer

Description:

We’re looking for a well-rounded Senior Engineer to join us on our mission to build and scale data compliance systems at Zendesk. These systems are driving data movement and deletion across the large distributed Zendesk ecosystem. The ideal candidate will have strong technical experience and be able to work with some ambiguity in a complex domain in a collaborative and friendly manner.

We're an ambitious team trying to answer big questions: What is the right distributed transaction pattern? How do we safely move terabytes of data across the globe without any downtime and without putting too much load on the entire system? If you're intrigued and motivated by this problem space, we encourage you to apply!

What you’ll be doing

• Work collaboratively with a small focused self-organizing team to deliver high-quality software.
• Collaborate with our customers, our engineering teams, to assist with their integrations into the data compliance ecosystem.
• Participate in technical discussions and communicate your ideas to others. You thrive in dealing with sophisticated problems and are open to debates and brainstorming.
• Collaborate with product managers, engineering managers, and technical leaders to estimate and prioritize work.
• Be responsible for the full release cycle from the design to deployment.

What you bring to the role

Required Experience

• Proficiency in Ruby and/or Go
• Experience with distributed systems using Kafka or SNS/SQS
• Can debug difficult problems across complex systems
• Effective communication skills and willingness to pair on problems, brainstorm in public, and enthusiastically engage with your teammates in group problem solving

Preferred Requirements

• Technical writing skills
• Familiarity with Ruby on Rails and Resque
• Familiarity with functional programming languages or paradigms (or an appetite to learn)
• Experience using gRPC
• Experience with relational databases, specifically MySQL and/or Aurora.
• Experience with NoSQL stores, especially DynamoDB

About Zendesk - Champions Of Customer Service

Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world. Learn more at www.zendesk.com.