Description:
You will be responsible for both leading technical designs and consideration as well as being the voice of the client across our teams. Our consultants do not stop once a delivery is complete but rather continue working with clients ongoing to validate solutions, suggest change requests and enhancements, and maintaining ongoing relationships.
Finally, they provide time and space for innovation through monthly "One Team Fridays" where modern technologies are explored to drive innovative thinking and to further develop and share our knowledge and are looking for people who want to continue to stretch, and share, what they know.
What We Will Give You
- An environment that encourages learning and new ideas (including a training budget)
- A wide range of projects, and tools to work with
- A beautiful office, with lots of cool perks (including coffee, a full kitchen, beanbags, event space, park views, games consoles & a table tennis table
- A package relevant to experience and credentials will be tailored to suit the candidate.
- Regular (but not cumbersome) feedback
To be successful in this role you will need
- 10+ years’ experience delivering professional IT services, a minimum of 5 years’ experience working as a senior technician, consultant or similar.
- Proven experience working with cloud technologies, specifically AWS.
- Proven client/customer management skills including both written and verbal communication.
- Experience with AWS Technologies (ECS, Systems Manager, Config, RDS, EC2, S3, DMS, CloudFront, WAF)
- A “builder” mindset with development or scripting experience. (Ideally, you will have experience with Bash, PowerShell, Python, etc)
- Experience with Enterprise/ITIL methodology ticketing, CMDB, Change Management
- Ability to discuss requirements and solutions at a technical level
- Understanding of the security implications and controls within the solutions.
- Ability to discuss requirements and solutions at a technical level
- Ability to discuss requirements and solutions in plain English with business users and management.
- Knowledge and experience in various industry verticals with a good understanding of related IT systems utilised within these industries.
- Understanding and experience in both Project and Change Management.
- Comfortable interacting with people across all levels of organisations and ability to field technical and business-related questions
- Able to learn different applications and industry jargon to successfully write scopes and other business case documents in language our customers understand
- Flexibility and ability to manage changing priorities
- Strong interest in understanding how to improve existing processes and designing solutions to meet business/customer needs