Description:
At Sydney Trains our vision is to keep Sydney moving by putting the customer at the centre of everything we do. We work at the heart of local communities and integrate cutting edge technology to deliver efficient rail services which exceed expectations and support a rapidly growing economy. Sydney Trains also operate the Rail Operations Centre and are responsible for the maintenance of assets including tracks, trains, signals, overhead wiring, stations and facilities. We conduct our operations in the community in compliance with the principles of ecologically sustainable development.
The opportunity
The Associate Project Manager position is a fixed term opportunity that is responsible for supporting the effective delivery and implementation of strategic projects across the Customer Environment Portfolio. The position is responsible for managing assigned projects to meet operating requirements to optimise business and customer outcomes across the Customer Environment Portfolio.
Key Accountabilities
- Manage assigned projects that provide high-level support to executive team, and prepare and coordinate meeting papers, briefs, business cases and reports to enable effective project planning and delivery within agreed requirements.
- Manage and coordinate the provision of business administration services and resources, including determining priorities and allocating and monitoring workload of the Area’s team, ensuring service delivery is both efficient and cost-effective.
- Monitor the delivery of projects including assessing business and system requirements specifications, project processes across the program, managing cost, invoicing and payments.
- Prepare and review plans, reports and assessments, and undertake routine site inspections to identify issues and support compliance relating to Customer Environment projects.
- Work collaboratively with the Senior Project Manager to coordinate a collaborative approach to managing projects and supporting resources.
- Provide comprehensive project support to Project Managers working on the delivery of the projects.
- Provide comprehensive project support to the division including planning and implementation activities to facilitate successful project delivery and reporting.
- Support resources to ensure effective project delivery that meets budget and timeframe requirements.
- Execute safety responsibilities, authorities and accountabilities consistent with Sydney Trains safety management system requirements which are defined in SMS document number SMS-02-RG-3058.
Key challenges
- Supporting transformational change by adopting new and agile ways of working and challenging traditional work practices to influence continual improvement in an evolving workplace where new technologies and business initiatives will be frequently introduced.
- Effectively managing the competing priorities of internal and community stakeholders within an ever evolving, high risk organisational context.
- Maintaining high visibility in the field and accessibility to the business across a wide range of stakeholders to deliver services in an ever-changing environment where new initiatives are frequently introduced.