Allocations Team Leader

 

Description:

 

An opportunity is now available for a 12 Month Contract, Full Time Allocations/Scheduling Team Leader to join to support our Lachlan & Calare Home Care teams – This role can be based at our Forbes, Orange or Bathurst branch.

You will drive a high performing culture and excellent customer focused service, whilst ensuring efficiencies and compliance requirements are maintained.

Key Accountabilities

  • Monitor accuracy in data entry and rostering practices including service types, episodes, service times, and matching tools for customers and employees
  • Actively support and maintain appropriate upward and downward communication with external and internal Allocations team stakeholders.
  • Provide direction and guidance to Allocations Coordinators in the utilisation of dashboards
  • Identify opportunities for rostering efficiencies and cost management
  • Complete regular reporting as required
  • Lead business unit communication and drive initiatives to enhance rostering performance
  • Monitor rostering workload to determine local capacity and workforce requirements
  • Support capability development through one to one or team-based coaching

Does this sound like you?

  • Previous experience in a Team Leader position is essential - we are very open to meeting People Leaders from outside our industry and have the capacity to support training and upskilling.
  • Ability to work to tight deadlines and be flexible to changing business priorities
  • Proficient in Microsoft Office Suite & confident to work with various Dashboards & reports
  • Proven capability with leading from the front
  • Clear communication skills with ability to build efficient working partnerships
  • High attention to detail with a focus on quality and compliance
  • This role will include travel between Australian Unity Branches

 

Organization Australian Unity
Industry Management Jobs
Occupational Category Allocations Team Leader
Job Location New South Wales,Australia
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2023-10-02 3:00 pm
Expires on 2024-12-25