Administration Support Officer

Description:

Ravenhall is Victoria’s largest, medium security prison for adult sentenced and unsentenced males. Its contemporary campus-style design provides a safe and humane environment that enables and nurtures GEOs Continuum of Care operating philosophy.

Ravenhall also has a dedicated Forensic Mental Health Unit, a specialised Closed Supervision Unit for prisoners with significant challenging behaviours, and a small Mission Based Unit for prisoners who have never been in custody before. In recognition of the importance of Continuum of Care, Ravenhall extends its presence into the community by providing ex-prisoners with access to post-release support at GEO’s Community Reintegration Centre.

With key focus on young adult offenders, Aboriginal and those with complex and mental health needs, prisoners at Ravenhall have significant opportunities to engage in work, education, programs and services, through an evidence based approach to reduce re-offending.

Ravenhall’s unprecedented emphasis on offender rehabilitation and reintegration is evidenced through collaborative and integrated relationships with key Alliance service partners including Forensicare, Correct Care Australia, YMCA, Honeywell and Bendigo Kangan Institute of Tafe.

We are recruiting for a variety of administration roles for upcoming and future vacancies across a variety of departments and roles. We are seeking applicants who are looking for full time or part time placement in a set role, or who are happy to engage as a Casual to cover multiple areas to cover staff leave, and internal and external vacancies. As an Administration Support Officer - General, you may be engaged to work in one or more of the areas in an administrative capacity dependent on your qualifications, experience, skillset, and willingness to learn new roles. Some of the areas our administration staff work in include but are not limited to are:

• Finance and Administration - e.g. Bookkeeping, Prisoner Monies, Procurement, Store person
• Human Resources - e.g. Executive Assistant, Payroll, Rostering/Scheduling, Recruitment, On-boarding and off-boarding administration
• Operations - e.g. Mailroom, Visits (involves some weekends), Prisoner Records, Switchboard, Prisoner Property, Telecourt bookings, Correctional Services administration, case management minute taking.
• Rehabilitation and Reintegration - e.g. All round administration skills, minute taking, scheduling and coordinating meetings
• Vocational Services - e.g All round administration skills, minute taking, scheduling and coordinating meetings
• Health Services - e.g. All round administration skills, minute taking, scheduling and coordinating meetings

To meet the key selection criteria for this role this role, you will possess the following:

• Excellent verbal and written communication skills and knowledge of office procedures, including ability to maintain confidentiality.
• Eager to achieve solutions focussed outcomes with good problem solving ability.
• Possess fantastic customer service skills.
• Ability to work in a multidisciplinary environment and provide administrative support to the Ravenhall team within a correctional environment.
• Proficiency in the Microsoft suite of computer applications.
• Ability to learn internal databases and other computer systems, and use these with a high degree of accuracy.
• Ability to work in areas which may involve direct interaction with prisoners