Administration Officer

Description:

Nepean Private Hospital is located in the multi-cultural Western Sydney City of Penrith. The hospital is a modern 109 bed facility providing a wide range of health services to the local community since 2000 including: orthopaedics, spinal, gynaecology, ENT, plastics, urology and general surgery, endoscopy, cardiology, cardiac angiography and obstetrics. Nepean Private Hospital has eight operating theatres, one hybrid/cardiac catheterisation theatre and an endoscopy suite, supported by a critical care unit which includes intensive care.

Nepean Private Hospital has established and excellent reputation in the community for its high commitment to customer service, staff satisfaction and quality improvement. Key to the hospital’s success is a highly skilled and expert team of staff who are supported by a comprehensive range of professional development opportunities.

As An Administration Officer Your Responsibilities Will Include
 

• Manage a busy reception desk, answer and redirect calls
• Maintain accurate and effective record management systems including preparation of medical records
• Perform Health Fund Checks as required
• Manage the collection of excesses/co payments
• Coordinate with staff from other departments
• Complete other clerical tasks such as data entry
• Ward Receptionist duties as required
   

Essential Criteria
 

• Well-developed strong communication and interpersonal skills with advanced problem solving and decision making abilities to ensure excellence in customer service
• Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment
• Strong attention to detail
• Experience in MS Office (Outlook, Word, and Excel)
• The ability to work both independently and within a team
• Must have the availability to work a variety of shifts at short notice – 5:30am start and 8pm finish shifts and weekend work will be required on a casual basis
• Previous experience in a hospital or medical environment is highly desirable