Account Manager

Description:

Jazz Pharmaceuticals plc (NASDAQ: JAZZ) is a global biopharmaceutical company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines and novel product candidates, from early- to late-stage development, in neuroscience and oncology. We actively explore new options for patients including novel compounds, small molecules and biologics, and through cannabinoid science and innovative delivery technologies. Jazz is headquartered in Dublin, Ireland and has employees around the globe, serving patients in nearly 75 countries. For more information, please visit www.jazzpharmaceuticals.com and follow @JazzPharma on Twitter.

Responsibilities

The role of the Key Account Manager (KAM) is to maximise the full sales potential of the product portfolio on a defined territory, achieving sales and related performance targets (as defined by the management team). This will be achieved through coordination of internal and external stakeholders to ensure the appropriate patients have access to Jazz Pharmaceuticals Hematology-Oncology products. Developing professional working partnerships with those stakeholders to positively influence sales potential, future guidelines, funding, positioning of products and ensure effective implementation of peer to peer/advocacy programs.

The KAM will take full accountability for the preparation and execution of strong territory business & key account management plans as agreed with the management team, fully utilizing agreed processes and procedures.

This will require a mix of remote /virtual and in-person / face-to-face working

whereby the KAM will need to be able to use multi and omni-channel approaches to achieve goals in terms of activity and sales targets couple with face-to-face and meeting activity.

Essential Functions

• Deliver sales and related objectives against territory targets and contribute to national and team targets
• Develop a partnership relationship with KOLs and stakeholders by being an expert in the Jazz Pharmaceuticals Hematology products & relevant disease areas as well as local and national healthcare policy as appropriate
• Build customer networks that enable the rapid identification, diagnosis and treatment of patients
• Remove local prescribing barriers by helping priority accounts with solutions to local service limitations
• Develop, implement and review a cross-functional key account business plan for the territory that is aligned to the strategic brand plan and endorsed by the management team
• Monitor and evaluate performance against business plan and deliver within agreed matrix of activity (effective account call coverage and frequency) and budget (appropriate use of promotional spend) as agreed with the management team
• Work with medical, market access and marketing to enable customer access to Jazz Pharmaceuticals support programmes e.g. educational events, relevant symposia, peer to peer programmes
• Identify and capture opportunities for business growth e.g. key account potential, new projects or added value services
• Profiling (and regular updating of) key customers and accounts into VEEVA CRM system
• Accurate and timely reporting of customer and business records, through VEEVA CRM system, using agreed performance measures
• Willingness and ability to assist with ad hoc business projects as defined and directed by the management team
• Demonstrate the ability and attitude to effectively use all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a mix of remote /virtual and in-person / face-to-face working capacity.
• Behave ethically, responsibly and professionally in accordance with Jazz Pharmaceuticals values and Medicines Australia Code of Practice