Description:
Reporting to the Business Manager ANZ, you will be responsible for managing a portfolio of assigned customers, facilitating the development and growth of new and existing customers and product opportunities, leveraging all communication channels including digital resources.
You will be results driven, have strong solutions-based selling skills and the ability to work autonomously and collaboratively as part of a team.
- Achieving sales targets through effective execution of the sales strategy by proactively leveraging all communication channels including digital channels and face to face interactions
- Proactively managing and developing existing and new customer relationships as well as exploring product opportunities within an assigned territory and/or customer segment to drive business growth and market share
- Executing business plans and sales strategies to preserve and grow account sales and customer segments using industry knowledge and fostering cross-functional collaboration and value-creation
- Increasing GP and product portfolio by identifying customer potentials as well as initiating opportunities to drive cross-selling / range-sell / value-based pricing
- Utilising call planning, pipeline management, lead identification and qualification, proactive sales calling and performance monitoring to drive sales and achieve set targets
- Maintaining customer opportunity pipeline and potentials in CRM system
- Liaising with relevant internal stakeholders to determine the best solution for the customer and extracting maximum value (e.g., Sales Team, Product Management, Customer Service, Supply Chain)
- In conjunction with Product Managers, conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand
- Submitting accurate forecasts and forecast updates as requested on a timely basis, managing effective pricing strategies to include, but not limited to: Contracts, Pricing Agreements, Renewals, negotiations, and implementations
- Reviewing reports and take actions as required to ensure customers receive the correct quantity of product, at the right time, in the right location to meet budgeted, contracted, and forecast requirements
YOUR PROFILE
- Tertiary qualified in sciences, chemistry, or related discipline
- 5+ years’ B2B sales experience in a Personal Care related sales role
- Experience in distribution, chemical or other similar industry desirable but not essential
- Proven track record of sales experience with knowledge of account management
- Results orientated with strong solution-based selling skills
- Must have a best practice continuous improvement and customer excellence mindset
- An agile, highly collaborative, and early adopter mindset
- Ability to work autonomously and collaboratively as part of a team
- Digitally savvy, self-motivated, ability to prioritise and take initiative, strong organisational and time management skills
- Strong Interpersonal skills and excellent communication skills, both written and verbal.
- Ability to build and maintain strong relationships; build credibility and trust with internal stakeholders and customers
- Ability to travel as required for customer visits