Account Manager

Description:

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and it's AR glasses, Spectacles.

Sydney operates as a central piece of Snap’s APAC operations, with the largest APAC sales presence and a sizable Engineering presence. Our ANZ community continues to grow and now reaches 8 million monthly active users across ANZ, 70% of whom use the app on a daily basis. Snap’s operation in ANZ serves this highly engaged community through strategic relationships with content publishers, tech and telco companies, alongside a growing and vibrant creator ecosystem.

We’re looking for an Account Manager to join Snap Inc! As a member of the Sales team, you will work in a fun, fast-paced, and fluid environment. Working from the Sydney head office, you will need to bring a creative mindset, detail-oriented focus, and strategic acumen in your approach to building and growing long term business partnerships across brands and their partners.

What you’ll do:

• Build, manage, and grow relationships and spend with key clients and agency partners by helping them achieve performance that exceeds advertiser expectations
• Partner with account executives and creative strategists throughout the RFP process to develop innovative, insight-driven digital campaigns on Snapchat, bringing measurable ROI for our clients
• Manage projects involving complex work streams and cross-functional collaboration (internally and externally)
• Dive deep into campaign performance data; guiding KPI-driven measurement strategies, identifying performance trends, optimizing campaigns to achieve results, and providing recommendations for upsell opportunities
• Serve as the product expert by educating brands and agencies on Snap’s new and existing products, as well as advising on best practices and bespoke campaign optimizations
• Increase adoption and engagement of Snap’s self-service platform and auction-based tools, providing ongoing technical support and real-time analysis

Knowledge, Skills & Abilities:

• Understanding of advertising performance metrics and ecosystem
• Understanding of media management within a biddable auction advertising environment and demonstrated skill in educating others (e.g., advertisers, agencies)
• Strong Excel and PowerPoint skills, as well as experience with analyzing datasets, and delivering actionable insights
• Strong communication skills; both written and verbal
• Strong organizational and prioritization skills
• Ability to work effectively with cross-functional teams and all levels of management (internally and externally)
• Ability to manage multiple projects with strong attention to detail
• Ability to work in a fast paced environment and adapt to changes