Academic Coordinator

Description:

About the role

We are looking for an Academic Coordinator to join our driven and supportive Academic Operations team at Monash College.

This unique role is both student and internal facing and would suit someone who is passionate and committed to continuous improvement with a high attention to detail and previous experience working in an educational office setting.

The successful candidate will work closely with the broader Monash College business and our offshore partners to facilitate activities across the academic lifecycle which are critical to supporting the success and retention of students and compliance with registration regulations and standards.

The Academic Coordinator in collaboration with other business units and offshore partners supports:

• Student attendance and appeal processes
• Academic integrity and misconduct management
• Special consideration processes
• Student complaints

About you

We are looking for a motivated individual with excellent stakeholder management skills, who can successfully manage competing priorities.

As the successful candidate you will have:

• Experience managing a high volume of work, with the ability to work on multiple projects simultaneously
• Highly developed verbal and written communication skills, with the ability to build and maintain relationships with key stakeholders
• Experience working in administration or program operations in an educational environment with sensitive or confidential information
• Demonstrated ability to work independently and problem solve challenging situations
• Process improvement mindset and a team player attitude
• Experience with data analytics and excel
• An interest in supporting procedure or policy updates